Shivacha Portal
Secure self-service portals for customers, partners, suppliers and employees.
Open requests
Tracked
Documents
Secure vault
SSO
Enabled
Overview
A portal platform with SSO, role-based experiences, back-office integrations, document management, content management and notifications.
The problem
Customers and partners rely on email and phone for information that could be self-service, overloading teams and slowing everyone down.
The solution
Shivacha Portal provides a secure, configurable self-service layer integrated with your systems of record.
Feature modules
What's inside
Identity
SSO, MFA and role-based access.
Dashboards
Role-specific views of data and tasks.
Documents
Secure upload, sharing and e-signature.
Requests & cases
Service requests with tracking.
Content
Editorial content management.
Notifications
Email, SMS and in-portal alerts.
Product preview
Designed for operators and end users.
- SSO and SCIM
- Role-based UX
- Back-office connectors
- Document vault
- Case tracking
- Multilingual
- Analytics
- Accessibility-first
Today
Orders
Open
Tickets
SLO
Uptime
Good morning
Your orders
Architecture
Built to integrate and extend.
Modular services behind stable APIs, deployed into your environment.
Specifications
Deployment, security and integration
Integrations
- ERP
- CRM
- Identity providers
- E-signature
- Document management
Security
- Role-based access control and SSO
- Encryption in transit and at rest
- Audit logs for sensitive actions
- OWASP-aligned secure development
- Automated dependency and container scanning
Deployment
- Your cloud account
- Managed SaaS-style deployment
- On-premises Kubernetes
- Multi-region for high availability
Customisation
- White-label branding and themes
- Custom modules and workflows
- Roles, permissions and approval rules
- Integrations with your existing systems
- Localisation and multi-currency
Use cases
Who launches with it
- Customer portalAccounts, orders and billing.
- Partner portalDeals, resources and performance.
- Supplier portalOnboarding and invoicing.
- Employee portalRequests and knowledge.
See it in action
Request a tailored demo for your use case.
Demos are tailored to your markets, partners and integration requirements.
Custom engineering
Extend it with our services
Portal Development
Customer, partner, supplier and employee portals with secure self-service, integrations and role-based experiences.
Learn moreSingle Sign-On (SSO) Integration
SSO for SaaS products and internal applications using SAML and OIDC, with SCIM provisioning for enterprise customers.
Learn moreEnterprise Software Development
Enterprise-grade platforms with complex permissions, integrations, audit and scale — built for large organisations.
Learn moreRelated products
Works well with
Shivacha CRM
A configurable CRM platform you own — with AI built in.
Learn moreShivacha ERP
Modular ERP for finance, inventory, procurement and operations.
Learn moreShivacha AI Support
AI support that resolves, not just responds — grounded in your knowledge and systems.
Learn moreLearn more
Related thinking
Multi-tenant SaaS foundation built for enterprise readiness
The foundations we put in place when building a SaaS product that will need to sell to enterprises.
Learn moreIncremental replacement of a legacy monolith
Our strangler-pattern approach for replacing a critical legacy system domain by domain without downtime.
Learn moreBuild vs buy: deciding when custom software is worth it
Buy what is commodity, build what differentiates — and be honest about which is which. A practical framework for build-versus-buy decisions.
Learn moreFAQ
Frequently asked questions
Can it integrate with legacy systems?
Yes, via APIs, middleware or data synchronisation.
Is it accessible?
It is built to WCAG guidelines with accessible components.
Can we have multiple portals?
Yes — customer, partner and employee portals on one platform.
Request a product demo.
See how Shivacha Portal fits your business, and how we would customise and deploy it.