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Shivacha Copilot Kit

Embed a context-aware AI copilot into your product or internal tools.

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Shivacha Copilot Kit · Assistant

Sources

Help centre · Policies

Grounding

Citations on

Handoff

Enabled

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Illustrative interface · sample data

Overview

A copilot kit with embeddable UI, context providers, an action framework with confirmation, natural-language-to-query and tenant isolation — for adding copilots to SaaS products and internal apps.

The problem

Adding a copilot that understands on-screen context and can act safely inside an application takes significant design and engineering effort.

The solution

Shivacha Copilot Kit provides UI components, context plumbing and a safe action framework that integrates with your application's APIs and permissions.

Feature modules

What's inside

Embeddable UI

Side panel, inline suggestions and command bar.

Context providers

Page, record and user context.

Action framework

Structured actions with confirmation and undo.

NL to query

Safe query generation within permissions.

Tenant isolation

Strict separation for multi-tenant SaaS.

Usage analytics

Adoption and value measurement.

Product preview

Designed for operators and end users.

  • Context awareness
  • Safe actions
  • Streaming responses
  • Citations
  • Entitlements and metering
  • Theming
  • Evaluation hooks
  • Model flexibility
Agent run · Support refund
Illustrative
Customer: My order arrived damaged — can I get a refund?
  1. Understand requestIntent: refund · order #4821
  2. Retrieve policyRefund policy v3 · 2 sources cited
  3. Call toolsorders.lookup · payments.status
  4. 4Human approvalRefund above auto-approve limit
  5. 5Execute actionpayments.refund
  6. 6Respond & logCustomer reply · audit trail

Tool call

orders.lookup({
  order_id: "4821"
}) → { status: "delivered",
      amount: 42.00 }

Approval required

Refund 42.00 to original payment method

Architecture

Built to integrate and extend.

Modular services behind stable APIs, deployed into your environment.

ReactTypeScriptLarge Language ModelsRetrieval-Augmented GenerationNode.js
Shivacha Copilot Kit architecture
5Interface
Web appEmbedded widgetAPIs
4Orchestration
Agent runtimeToolsGuardrails
3Knowledge
RAG pipelineVector searchConnectors
2Models
Hosted LLMsOpen-weight modelsRouting
1Operations
EvaluationTracingCost controls

Specifications

Deployment, security and integration

Integrations

  • Your application APIs
  • Identity providers
  • Knowledge bases
  • Data warehouses

Security

  • Data stays in your environment where required
  • Role-based access and document-level permissions
  • Prompt-injection and output guardrails
  • Full audit logs of prompts, tool calls and outputs
  • Encryption in transit and at rest

Deployment

  • Your cloud account (AWS, Azure, Google Cloud)
  • Private VPC with self-hosted models
  • Managed deployment operated by Shivacha
  • Hybrid: hosted UI, private data plane

Customisation

  • Model and provider selection
  • Custom tools and integrations
  • Brand, tone and guardrail policies
  • Workflow and approval rules
  • Custom evaluation sets
Industries:
SaaSEnterpriseFinTechHealthcare

Use cases

Who launches with it

  • SaaS copilotAssist users inside your product.
  • Back-office copilotHelp operations staff act faster.
  • Analyst copilotQuery data from within dashboards.
  • Developer copilotInternal assistant over docs and APIs.

See it in action

Request a tailored demo for your use case.

Demos are tailored to your markets, partners and integration requirements.

Request Demo

Custom engineering

Extend it with our services

Generative AI & LLM Applications

AI Copilot Development

Embedded AI copilots that help users inside your product or internal tools — drafting, analysing, searching and taking actions.

Learn more
Enterprise AI, Strategy & AI Products

AI Integration Services

Integrate AI capabilities into existing products, ERP, CRM and internal systems through APIs, events and embedded UI.

Learn more
Enterprise AI, Strategy & AI Products

AI Product Development

Build AI-native products and SaaS: product strategy, UX for AI, model architecture, evaluation, metering and scale.

Learn more

Related products

Works well with

All products
AI Platform

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The foundations of an AI SaaS product — ready to build your differentiation on.

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Analytics

Shivacha AI Analytics

Ask questions of your data in plain language — with governed, verifiable answers.

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Customer Experience

Shivacha AI Support

AI support that resolves, not just responds — grounded in your knowledge and systems.

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Related thinking

Reference architecture

Permission-aware enterprise knowledge assistant

How we design a RAG assistant that answers from thousands of internal documents while respecting every user's access rights.

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Reference architecture

Agentic claims intake with human approval

A reference design for an AI workflow that reads claim submissions, extracts and validates data, and prepares cases for adjusters.

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Insight · 7 min

Designing AI products users trust

Trust in AI products is designed: show sources, make uncertainty visible, make correction easy and keep humans in control of consequential actions.

Learn more

FAQ

Frequently asked questions

Can we charge for the copilot?

Yes, entitlements and metering support packaging it as a paid feature.

Does the copilot respect permissions?

Yes, it acts only through your APIs with the user's permissions.

Which frameworks does the UI support?

React-based applications natively; others via web components.

Request a product demo.

See how Shivacha Copilot Kit fits your business, and how we would customise and deploy it.

Request Product DemoTalk to sales