Dedicated SRE Team
Site reliability engineers for SLOs, incident management and resilience.
Region Aactive
Region Bstandby
Async replication · automated failover · backups tested
Observability
Security
Overview
An SRE team makes reliability measurable and improvable: SLOs and error budgets, incident management, capacity planning, toil automation and on-call practices.
Ideal for
- High-availability systems
- Scaling platforms
- Reliability programmes
Typical composition
- 01SRE Lead
- 02Site Reliability Engineers
Composition is tailored to your roadmap; profiles are shared for your review before anyone starts.
Responsibilities
- SLOs and monitoring
- Incident management
- Capacity planning
- Toil reduction
Skills
Core technologies
How it works
Communication, delivery, security and scaling
Team composition
Teams are shaped to your roadmap, stack and domain, with profiles shared for your review before anyone starts.
Responsibilities
A written responsibilities matrix defines who owns what — priorities, architecture, delivery, quality and operations.
Communication
Teams work in your tools and rituals: stand-ups, planning, demos and retrospectives, with agreed time-zone overlap.
Delivery
Delivery managers track progress and risks, with regular demos and transparent reporting against agreed metrics.
Security
Least-privilege access, company-managed devices, secure credential handling and confidentiality agreements for every engineer.
Scaling
Teams scale up or down with notice periods agreed in the engagement, with knowledge transfer built into every change.
Engagement
Monthly engagements with clear terms, IP assigned to you and regular performance reviews with your leadership.
Engagement models
Choose how this team works with you
Individual Specialist
1 engineerA senior specialist embedded in your team to fill a specific skill gap.
Best for: Adding expertise such as smart contracts, AI or platform engineering to an existing team.
Dedicated Pod
2–4 peopleA small, self-organising unit focused on a feature area or workstream.
Best for: Owning a defined area of your product with minimal management overhead.
Dedicated Team
5–10 peopleA full cross-functional team working exclusively on your roadmap.
Best for: Building or evolving a product or platform over the long term.
Extended Team
FlexibleShivacha engineers integrated into your existing teams as additional capacity.
Best for: Accelerating an in-house roadmap without changing team structure.
Product Squad
4–8 peopleProduct, design and engineering together, accountable for product outcomes.
Best for: New products or product lines needing end-to-end ownership.
Managed Engineering
Scoped to outcomesShivacha owns delivery of defined outcomes with service levels and reporting.
Best for: Delegating a product, platform or operational workstream entirely.
Services
What this team delivers
Site Reliability Engineering (SRE)
SRE practices and support — SLOs, error budgets, incident management, capacity planning and reliability engineering.
Learn moreCloud Monitoring & Observability
Observability for cloud systems — metrics, logs, traces, SLOs, dashboards and actionable alerting.
Learn moreHigh Availability Architecture
High-availability architectures — redundancy, failover, load balancing and graceful degradation for critical systems.
Learn moreRelated teams
Often combined with
DevOps Team
Engineers for CI/CD, infrastructure as code, containers and delivery automation.
Learn moreCloud Engineering Team
Cloud architects and engineers for AWS, Azure and Google Cloud.
Learn moreCybersecurity Team
Security engineers for cloud, application, identity and Web3 security.
Learn moreFAQ
Frequently asked questions
How quickly can the team start?
Timing depends on roles and seniority. We share profiles for your review, and initial team members can often begin within a few weeks of agreeing scope.
Will the team work in our time zone?
We arrange meaningful overlap with your working hours and agree communication rituals up front. Teams work in your tools — your repositories, tracker and chat.
Who owns the code and IP?
You do. All work product is assigned to you under the engagement agreement.
Build your engineering team.
Tell us what your SRE team should own and we will propose a composition.